If a particular page on a site doesn't load for some reason or if a link is not working, the site visitor shall see an error page with a generic message. The page will have nothing in common with the rest of the Internet site, which can make the visitor leave your site. A possible solution in this case is a feature made available from some website hosting companies - the option to set your own custom-made error pages which will have the exact same layout as your website and that can contain any text or images that you would like dependent upon the particular error. There are four popular errors that may occur and they involve these particular so-called HTTP status codes - 400, when your world-wide web browser sends a bad request to the server and it can't be processed; 401, if you're supposed to log in to see a web page, but you have not done this yet; 403, if you don't have an authorization to see a specific page; and 404, when a link which you have clicked leads to a file that does not exist. In all of these scenarios, website visitors will be able to see your personalized content rather than a generic error page.

Custom Error Pages in Shared Hosting

You can set up customized error pages for all of your domains or subdomains. The function is supported by all shared hosting package which we offer, so after you log in to the Hepsia CP and visit the Hosted Domains section, you can easily click on the Edit button for a domain/subdomain and in the pop-up which will show up, you may select the sort of error page that should show up - a default one from our system, a standard Apache server page or a personalized one. For the last mentioned alternative, you have to specify the URL to the page, so when you use personalized pages, you should upload the files inside your hosting account first. One other way is to use an .htaccess file positioned inside the domain or subdomain folder with a line for each error type. The correct syntax can be found in our Knowledge Base, so that you can use this feature even if you do not have any previous experience.

Custom Error Pages in Semi-dedicated Servers

All semi-dedicated servers that we offer support custom made error pages and it shall not take more than a couple of mouse clicks from your Hepsia website hosting Control Panel to use this function. The option is included in the Hosted Domains section of your Control Panel in which you will need to type in the links to the custom-made files via very simple drop-down menus and an intuitive interface. Keep in mind, you have to upload them inside your account before that. If you don't want to employ this function at some point, you can disable it just as quickly and pick an Apache server page or a default page from our system to be displayed when your visitors encounter an error. If you prefer, you could also use an .htaccess file to permit the customized error pages. The file should contain a particular line of code and a link for every error type and you can discover an example of the entire content for all four error types in our Help section.