A lot of individuals who start using their 1st hosting account, or change companies, normally have questions with respect to how specific procedures are completed or experience difficulties when setting up various things such as emails, website settings, and so on. Because of this, a lot of web hosts have compiled documentation with popular questions and issues so as to help their clients receive information swiftly and easily. As a result, the help desk staff can focus on actual issues that given clients may be facing, since the solution for the smaller things will already be available on the Internet and clients can easily fix them without having to get in touch with the client care team. Having exhaustive documentation is really important, especially for new customers without any previous experience whatsoever, because the hosting service involves an immense amount of features and lots of people can become puzzled about what action to take. A good knowledge base can both help you carry out the procedures that you wish and learn how the web hosting service works in general.

Extensive Online Documentation in Shared Hosting

If you buy a shared hosting account through us, you’ll get access to our in-depth online documentation where you will find information on just about everything associated with our web hosting plans. The topics vary from how to set up an email account on your hand phone, to how to accomplish different things using an .htaccess config file. The articles themselves are written in an easy-to-comprehend manner and offer exhaustive manuals on how to complete a specific task within your Hepsia Control Panel. You can also find information that’s not directly connected with Hepsia, for instance one that concerns apps on your PC. The complete collection of articles will be located in the Control Panel’s Help section, but those that are applicable to a specific Control Panel section can be accessed on the spot. Considering the fact that we’ve included as many topics as possible, you’ll be able to find out practically everything connected to your web hosting account.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated servers come with elaborate online help documentation where you will see info about all the features that our in-house developed Hepsia hosting Control Panel offers, along with solutions to different questions and issues that you could face. All user manuals contain exhaustive specifications, which implies that you won’t need to worry about omitting something if you aim to export a MySQL database, for instance. The troubleshooting articles include a variety of conceivable reasons for given issues and the solution for each and every one of them, so if you’re not able to send email messages although you have the right outgoing mail server settings, for instance, you can swiftly discover what the reason might be and repair the issue with two or three mouse clicks in your email client. As Hepsia offers quite a few features, you’ll be able to find relevant articles in each and every section. If you wish to check out all help articles, click on the Help link, which is located in the top right corner of the window.