Installation and Troubleshooting in VPS Servers
The upgrade is available with all VPS server plans that we offer and you'll be able to add it either during the signup or anytime after using your billing CP. It comes with an hour of custom work on your web server, so our admins can easily help you with software installation or setup. They could furthermore troubleshoot any piece of software which you have already installed if it does not work efficiently, so you will not have to waste time to determine what is wrong since they can help you in a very quick and professional way. Since this is a one-time upgrade, you'll be able to get it only if you need it and if a given task takes less time, the rest of the minutes shall be available for the future and will not be reset in the end of the month. This upgrade is beneficial in case you can't do something on your own or if you have our Managed Services upgrade, but the 30 minutes of custom work it features are not enough for a certain task.
Installation and Troubleshooting in Dedicated Servers
You can add the upgrade to any one of the dedicated servers which we offer at any time that you need it. In case you need any custom work from our admins just after your hosting server is prepared, you'll be able to acquire the upgrade during the hosting server signup process, or when you need something to be carried out later on, you can add the upgrade from your billing Control Panel. The Installation & Troubleshooting service comes with sixty minutes of work from our administrators on your hosting server, so if you come across any difficulties to install a third-party software or some program gives errors and doesn't work the way it is supposed to, our professionals will be able to aid you in a very timely manner. If a task takes less than sixty minutes, the rest of the time shall be available for future tasks and you'll be able to see it within the billing area. This upgrade is suitable if you do not have much experience with managing a hosting server or if you use our Managed Services upgrade, but you run out of the half an hour custom work it features.