A 99.9% Server Uptime
The advantage of developing your own shared hosting platform is that you do not have to be worried about compatibility – you set up a special set of software tools in such a way so as to be compatible with a particular set of hardware elements. The final result is something a lot more solid and dependable, since there are less possible chances of failure. We have set up our cloud hosting system atop tried and tested hardware components as well as a seriously tweaked version of Security–Enhanced Linux in order to set up an extremely secure and safe environment for your personal web sites.
That’s the reason why, with all our shared hosting packages we give you a 99.9% server uptime guarantee. This guarantee is available in all our datacenters.
A 99.9% Network Uptime
If you wish to provide a premium web hosting service, you can barely lean on the default network configuration in a datacenter. We have set up our own custom network in an attempt to ensure the best possible connection speed with the rest of the world.
And thanks to this, irrespective of which data center facilities you opt for: our US based datacenter, our UK based datacenter, in our FI based datacenter, in our Eastern Europe based datacenter or our AU based datacenter, you can enjoy an assured 99.9% network uptime. And this uptime guarantee applies to all web hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Although we have done just about everything to decrease all potential risks with our cloud hosting plans and irrespective of the fact that our company offers exceptional technical support, there are instances when the client is simply not content with what we offer. Or he wants to switch to a more powerful web hosting service, like a VPS server or a dedicated server.
That is why our company offers a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you aren’t content, you will receive a reimbursement.
24/7 Technical Support
In case you have a web hosting firm, your customer service technicians are of major importance. This is exactly why we have cautiously chosen a very knowledgeable team of techs, each with many years of training behind his back. Thanks to them, we offer 24x7 support with each of our web hosting packages.
And not only that, we offer a 1–hour response time guarantee. All enquiries are answered in under an hour and our average ticket response time is below 20 minutes!