Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Section

  • The Help Center section incorporated into A Global Web Host’s Site Control Panel features a collection of help articles and commonly asked questions. Aimed at fixing any common problem that you might possibly chance upon, they are compiled by our support team of skilled technicians.

  • Top quality support service

  • How–To Video Clips

  • If you would like to see how an action is carried out or how a problem is remedied, instead of just reading about it, check out our compilation of educational video tutorials. They address various topics and will help you quickly find your way around the Site Control Panel.

  • Intuitive help center

  • A 60–Minute Support Ticket Response Guarantee

  • We back up all our semi–dedicated servers with a round–the–clock client support service and a sixty–minute ticket response time guarantee. Our practiced support engineers will be at your disposal 24x7x365 to answer your enquiries and to resolve any problem that you may possibly encounter. Simply open a trouble ticket from the Help Center section and we will get back to you within a minute.