Q: Why do I have to transfer my site? What does website migration entail?
A: The web site migration service offered by A Global Web Host is absolutely free of charge and involves moving all your website files, databases and e–mails from your current hosting provider to your brand new hosting account with us. We will also edit all the configuration settings needed for your websites to be fully functional on our cutting–edge cloud hosting platform.Our technicians are fully capable of moving any type of website. With years of practical experience behind their backs, they are well–versed in the specificities of our web hosting platform, our Control Panel as well as all other commonly used Control Panels. For them, moving a custom–made web application with plenty of custom libraries is as elementary as moving a simple WordPress blog.
Q: How much time will it take for my web site to be moved over to your platform?
A: While we can’t give you a precise time window, because there are a lot of variables, including the size of the files and databases, the physical location of the current host’s server, the complexity of your site and the present workload of our Website Migration Department, etc., we’ll give our best to transfer your website within 48h, and in certain cases – within 24h (in case the website content is not very large).
Q: What data will I be asked to provide to your Website Migration Department?
A: We do not require any private information. We’ll need, however, the login information for your present web hosting account along with the name of the website that you need to transfer.
Q: My old hosting account has delicate data inside. How can I rely on you?
Q: Will there be any outage for my site?
A: While we move your website, it will be available both in your web hosting account with us and in your account with your previous web hosting provider. After the transfer is over, we will ensure that everything is working properly and that the integrity of your web content is not affected prior to notifying you that the migration is finished. Then we will instruct you how to move the domain over to your hosting account with us and how to update your DNS settings.
Q: Will my old hosting provider have to do anything?
A: While we move your web content, your hosting provider will not be aware of the migration at all. We will not contact them in any way.
Q: Which hosting platforms do you support?
A: We can transfer your website from any hosting provider or any Linux–powered web hosting platform so long as we can obtain access to the Control Panel and there is File Transfer Protocol access available.The only websites that we’re unable to transfer are those based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.